Citizen Satisfaction Survey results are in
The 2016-17 Citizen Satisfaction Survey results are now available. KCMO administers an anonymous citizen survey each fiscal year to a statistically significant random sample of its population to better understand citizens’ level of satisfaction or dissatisfaction with city services as well as their priorities for improvement. Residents gave the city high marks for providing services that contribute to a positive quality of life. Another area of growing satisfaction is public transportation, notably the KC Streetcar.