Potholes have been a big problem this year. Multiple rounds of wet winter storms have caused five times as many potholes compared to last year’s milder winter. As of March 29, crews patched 4,046 of potholes requested through 311, with 2,439 open cases remaining. If you add 311 requests to the number of total potholes filled, we have filled over 35,000 potholes since December, using nearly 1,000 tons of asphalt.
As of April 1, asphalt plants switched over to making hot mix only, which allows us to use permanent patching to fill potholes, compared to the temporary cold mix patching we relied on under 40 degrees.
Residents should continue reporting potholes to 311 , so we know where they are located so that we can patch them as quickly as possible. We made a filter on Open Data KC to view pothole requests. Red is resolved and green is open. The map refreshes every 30 minutes.
On good weather days with full staffing we have eight to ten crews out on the streets patching potholes. These are the same workers who plow snow, so they’ve spent the past several months alternating between plowing and patching, working weekends and 12-hour shifts. And we would appreciate more help. Public Works currently has 30 openings for maintenance workers and equipment operators, with additional openings in the Parks, Neighborhoods and Aviation departments. For more information or to apply, check kcmo.gov/jobs.
The Public Works Department is now testing a new technology called Thump Pads. When inspectors or other city staff see big potholes, they can throw the Thump Pad into the hole, and then report the pothole to our maintenance staff. The crew then removes the Thump Pad while filling the pothole. It’s designed to be a temporary fix, and the City is testing to see how it can fit into existing process so that drivers get a smoother ride sooner.
Please note that highways are managed by the Missouri Department of Transportation (MoDOT). Report potholes on highways and exit ramps to MoDOT by calling 1-888-ASK MODOT (275-6636), or complete a form online.
If you’ve suffered property damage on City streets, you can file a claim for damages with the City.