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City News

Press Enter to show all options, press Tab go to next option wins government award

Becomes award-winning site less than six months after relaunch

Post Date:02/21/2020 3:22 PM


FOR IMMEDIATE RELEASE: Feb. 21, 2020, the official website for the City of Kansas City, Missouri, has been granted the 2019 Modern Website Award by the Granicus Digital Government Awards. The Modern Website Award goes to organizations that use a data-driven approach to strengthen the relationship between government and citizens through a modern, mobile-friendly website., which serves about 1.3 million unique visitors annually, relaunched in July 2019.

Granicus noted that placed citizen experience at the center of its redesign approach, delivering an improved experience and quickly connecting residents to the services and information they are searching for. Data from analytics, surveys and residents' feedback over the last five years was used to design the new website. 

Notable changes to include: 

  • Your resource lookup
  • Easier access to 311
  • Clear organization
  • Comprehensive calendar
  • Site map on almost every page
  • New menus

"By embracing and harnessing the power of modern, digital technologies, government leaders are re-imagining what’s possible as they build strong communities, strengthen connections with citizens, and drive life-changing outcomes for the people they serve," said Mark Hynes, CEO of Granicus. "The Granicus Digital Government Awards provide a showcase for this important work and honor those that made these achievements a reality."

"We're honored to receive the 2019 Modern Website Award," said John Hilderbrand, the city's Website Manager. "A great team assembled to make the best it has ever been. It's easier to find information on City services (like the home page dashboard) and it's designed for all of our audience, whether they view it on a phone, a desktop, or if they're using a screen reader."

For more information, please contact Chris Hernandez, City Communications Director, at 816-513-1507.

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