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Welcoming Kansas City Video Series

The “Welcoming Kansas City” video series is designed to make sure everyone, from residents to visitors, gets a fair match, clear rules, and respectful treatment when interacting with public‑facing services across Kansas City.

Think of it as a playbook for inclusive service, helping everyone stay onside, follow the rules of the game, and create a winning experience for all.

Civil Rights Basics for Front-Line Service

Fair Service for Everyone

Disability Access and Reasonable Accommodation

Communicating with Respect

Preventing Sexual Harassment in Public-Facing Service