• An updated FAQ for the next phase of the KCMO soft reopening has been posted.
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How to File a Complaint About a Hotel, Motel or Other Lodging Establishment in Kansas City, MO

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Lodging establishments receive at least one routine, unannounced inspection a year.

If there is a complaint at the location, the establishment will be inspected more than once.

If you have a concern or complaint about the safety or sanitation of a lodging establishment in KCMO:

Contact the Action Center by calling 311 or (816) 513-1313.