Please view our Frequently Asked Questions before contacting 311.

The Animal Health and Public Safety Division promotes the safety and welfare of animals, as well as the safety of residents from animals or animal-borne diseases. It also enforces the rules on pet animals and livestock, inspects facilities that sell, breed or care for animals, and conducts educational programs for adults and youth to help reach those goals. For more information, please call 311 or (816) 513-9821 for the Animal Shelter.

Next spring, the City’s Animal Health and Public Safety operation will transition to an outside contractor that will perform these services for the City. Until then, we have adjusted some animal health procedures.


The following changes are taking effect immediately:

  • Current staff on duty from 8 a.m. to 7 p m. Monday through Friday (KCPD will respond to after-hours emergency calls).
  • Limited staff on duty from 8 a.m. to 5 p.m. Saturday and Sunday.
  • AHOs (Animal Health Officers) will continue to respond to essential calls, including bite and animal cruelty incidents, assisting KCPD and KCFD and wildlife in home case. 

Animal Adoption

The Kansas City, Mo., Animal Shelter is open for adoptions weekdays from noon to 6 p.m. and on Saturdays and Sundays from noon to 5 p.m. It’s located at 4400 Raytown Road, just behind the sports stadiums. The KC Pet Project operates the shelter for the City.

Stray dogs are kept at the shelter for five business days, and stray cats for two business days, before they are offered for adoption. Cats or dogs relinquished by their owners to the shelter are put up for adoption the next day. You can view adoptable animals at PetFinder.com, but be aware they may be adopted by the time you get to the shelter! Adoption fees may be paid by cash, check, credit card or debit card. Pet licenses also can be purchased at the shelter when picking up your new friend, or can be obtained through your veterinarian.

For more information on adoption, including costs and specials, please visit kcpetproject.org or call (816) 513-9821.

Animal Licenses

Residents are required by Chapter 14 of the Code of Ordinances to license their cats, dogs and ferrets. This can be done at the City’s Animal Shelter, at veterinarians’ offices if they are authorized to process licenses, or at the PetData website.

Animal licenses are also available for non-private purposes such as animal shows, kennels, and catteries.