Residential solid waste must be stored during the week in closed containers. It is suggested that disposable plastic bags be inserted into metal or plastic refuse containers or placed in holders specifically designed for holding bags. When bags are full, they should be removed from the container, and tied with wire or string tie, prior to being set out. Bags should be placed in an enclosed area until collection day. Solid waste can not be stored in front or side yards or adjoining side streets.
Other Things to Remember and Consider
- Most residents use 30-gallon trash bags
- Trash left in trash cans or other non-disposable containers will not be collected.
- Up to two bags without tags will be collected each week.
- Buy additional trash tags at Westlake Ace Hardware and Price Chopper retail locations.
- Bags and boxes must weigh less than 40 pounds (so the workers can pick it up) and be shorter than four feet long (so it can fit in the truck).
- Trash bags can not be placed on vehicles or walls, tied to fences or trees.
- Place residential solid waste at curbside within 10 feet of the street.
- Residential solid waste is not collected from alleys. Place small items in bags so that collection can be made in an efficient manner.
- It may not be feasible for crews to remove trash that has been scattered by animals or vandals. To help avoid the scattering of trash, set out solid waste just before 7 a.m. on day of collection. Report animal problems to Animal Health and Public Safety at 311.
- Provisions will be made for disabled persons who are incapable of placing their solid waste at the street and are unable to obtain assistance from others. In such cases, their solid waste will be collected at the front of the house through special arrangements. Contact 311.
- An interruption in trash collection services must be reported by 3 p.m. the day after collection day. Report service interruptions, questions or complaints to 311. Call or use the online form within 24 hours or one business day of the missed pickup.