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Employee Health

If you’re an employee struggling with stress-related issues and need assistance, you’re encouraged to contact New Directions at 816-237-2352 or 800-624-5544.

Fire Department: BlueKC and New Directions Behavioral Health, LLC. is our new healthcare provider providing a medical and behavioral healthcare benefit to our members and families.

These benefits are available 24 hours a day, 7 days a week to help employees and families to deal with the wide range of personal problems that may disrupt their lives and/or job performance.  This applies whether the problem involves your marriage, family, parenting, workplace, stress, trauma, depression, drug or alcohol, finances or other similar concerns.

Confidentiality is recognized as the foundation of the program’s success.  It is key that employees and members of their household get objective, professional assistance.  EAP (Employee Assistance Program) now offers 7 free counseling sessions; with a clinician of your choice.  You have the option of seeing this clinician after your 7 sessions, but please keep in mind that your copay will apply.

You are encouraged to take advantage of the program by calling the number directly at 1-877-281-3804 day or night for an appointment or for more information. Please identify yourself or your family as a member of 42Cares/KCFD.

To take advantage of these services, call 1-877-281-3804 for an appointment or for more information.

Clinic Open for Employees and family covered with BCBSKC

KC Health Care Trust Employee Clinic, 816-513-6001, Health Department, 2400 Troost Ave., Suite 1000

Hours of Operation

Employees, retirees, spouses and dependents covered by the City's Blue Cross and Blue Shield of Kansas City employer-sponsored health plan have an affordable, convenient and accessible full-service health center option. KC Health Care Trust Employee Clinic waives co-pays and deductibles when covered employees use the clinic's services. The clinic provides acute and follow-up care for many common medical concerns as well as many preventive services, including medication and prescriptions. These services can complement the care provided by primary care physicians and specialists, as well as collaborate with any disease management services available through an employee's health plan.

No co-pay, no deductible. Walk-ins welcome! For more information, or to schedule services, please call 816-513-6001.

Check out the new Kansas City Health Care Trust Medical Kiosk located on the 8th floor of City Hall. The Medical Kiosk will be open to all current and retired City employees, their spouses and dependents ages 18 and older who are enrolled in one of the City’s Blue Cross and Blue Shield of Kansas City (Blue KC) health plans.

The Medical Kiosk will be open Monday-Friday, 8 a.m. - 1 p.m. and 2 p.m. - 5 p.m.

There is no co-pay or deductible for using this service and the Medical Kiosk can treat the following:

  • Mild asthma
  • Minor headaches
  • Sprains, strains
  • Nausea, vomiting, diarrhea
  • Bumps, scrapes
  • Burning with urination
  • Coughs, sore throats, ear and sinus pain
  • Eye swelling, irritation, redness or pain
  • Minor allergic reactions
  • Minor fevers, colds
  • Rashes, minor burns
  • Chronic medical conditions (diabetes, high blood pressure, high cholesterol, etc.)

The last scheduled appointment will be at 4:30 p.m. and walk-ins will be taken until 4:45 p.m. To schedule an appointment call 800-447-6890.

This service is brought to you by the Kansas City Health Care Trust.

Questions? Please contact Jill Monroe, Wellness Manager at jill.monroe@kcmo.org or 816-513-1918.

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Additional items of interest:

  • The Surplus Property Office offers a wide variety of surplus goods for sale at kcmo.gov/surplus.