Report a pothole

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Report potholes to 311

Last winter was rough and crews spent the summer preparing for another one with activities like patching potholes, cracksealing the roads, and resurfacing work through our Street Preservation Program

Crews continue switching between snow operations (when a storm rolls in) and maintenance activities like pothole patching.

Curious or frustrated about potholes? View the Pothole FAQ document to learn more.

Or view our pothole presentation from the Transportation, Infrastructure, and Operations Committee on February 26, 2020.

Current Snapshot:

As of February 26, 2020, crews patched 1,307 potholes reported to 311 in 2020. A total of 1,275 cases remain open, which means 2,582 pothole cases have been recorded in the 311 system since January 1, 2020.

View the pothole map on Open Data KC. Blue are resolved 311 cases and orange are open. The map refreshes every 30 minutes.

There are about the same amount of pothole reports in 311 compared to the same time period last year: 2,883 (1/1/19-2/26/19). View a comparison map of 2019 and 2020 potholes on Open Data. Purple dots are 311 cases from 2019 and orange are from 2020.

Other Important Notes:  

We still encourage you to continue reporting potholes to 311, so we know where they are located and can patch them as quickly as possible.

Please note that highways are managed by the Missouri Department of Transportation (MoDOT). Report potholes on highways and exit ramps to MoDOT by calling 1-888-ASK MODOT (275-6636), or complete a form online.

Public Works currently has openings for maintenance workers and equipment operators, with additional openings in the Parks, Neighborhoods and Aviation departments. For more information or to apply, check

Property Damage from a Pothole?

If you’ve suffered property damage on City streets, you can file a claim for damages with the City.

City workers filling pothole