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Report a pothole

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Report potholes to 311

On February 28, 2020, the Acting City Manager signed a state of emergency for pothole repair, effective immediately. This allows KCMO Public Works crews to devote overtime to patching potholes and also work with additional contractor crews as the budget allows. Starting tomorrow, KCMO crews will work Saturdays and longer shifts during the week for the month of March.

Current Snapshot:

As of March 27, 2020, crews patched 2,877 potholes reported to 311 in 2020. A total of 512 cases remain open, which means 3,389* pothole cases have been recorded in the 311 system since January 1, 2020. *Data is filtered for duplicate cases.

View the pothole map on Open Data KC. Blue are resolved 311 cases and orange are open. The map refreshes every 30 minutes.

There are less pothole reports in 311 this year compared to the same time period last year: just over 6,300 (1/1/19-3/27/19). View a comparison map of 2019 and 2020 potholes on Open Data. Purple dots are 311 cases from 2019 and orange are from 2020.

Other Important Notes:  

We still encourage you to continue reporting potholes to 311, so we know where they are located and can patch them as quickly as possible.

For more information about our annual resurfacing work, visit our Street Preservation web page

Please note that highways are managed by the Missouri Department of Transportation (MoDOT). Report potholes on highways and exit ramps to MoDOT by calling 1-888-ASK MODOT (275-6636), or complete a form online.

Public Works currently has openings for maintenance workers and equipment operators, with additional openings in the Parks, Neighborhoods and Aviation departments. For more information or to apply, check

Property Damage from a Pothole?

If you’ve suffered property damage on City streets, you can file a claim for damages with the City.


City workers filling pothole