Go to the page where you enter in you utility statement information.
Click on the basic meter information box.
Adjust any of the fields or delete any of the meters as needed.
I Have a Building Complex Where the Total SQFT Exceeds 50,000 but the Individual Buildings Do Not. Am I Required to Comply with the Energy Empowerment Ordinance?
You are not required to comply. We have determined that these are considered separate buildings and therefore they will need to be above 50,000 SQFT individually to need to comply.
This may not be the case when benchmarking energy usage for requirements in other cities.
I need to add in another Property Type After Initially Creating My Building
*** Answer Coming soon
I need to ask a Portfolio Manager representative for help, how do I do this?
While the Benchmarking Helpcenter is a good resource, we cannot answer every question that comes up. Usually, when it comes to account-level information such as username/password we cannot assist.
You can reach out to a Portfolio Manager representative to ask these questions or more by following the steps below. Please give them 1-2 business days to respond:
***Steps coming soon
I Need to Change Property Use Metrics Such as number of computers, how do I do that?
***Answer Coming Soon
My Water Bill does not state the units of measure. How do I know what units to enter.
Water is reported in either Gallons or CCF. Some of the bills do not state which unit is being used. to determine which unit to put:
1 CCF= ~748 Gallons
A residential unit might use between 5-10 CCF or 3740-7480 Gallons
A high number indicates that it is likely Gallons. for buildings over 50,000 SQFT usually if you see number in the hundreds or low thousands, it's probably CCF.
Ownership changed mid-year, how do we go about submitting.
Portfolio Manager needs a full 12 months of data for the year specified. If ownership changed mid year and the utility information was not transferred over too, then it will be nearly impossible to comply with the ordinance.
With evidence of the change in ownership, the ability to request a one-year exemption based off inability to obtain utility information is very likely. Please read over requests for changes/exemptions for more details.
Should I Enter my Building as Single or Campus
The vast majority of building should be entered as a single building. Most types are fine entering in separate buildings as single but if you are unsure, reach out to firstname.lastname@example.org
What Fields do I Need to Put in From My Utility Statement?
For all utilities, you will need to enter in three things: Start Date, End Date, Usage.Other metrics are optional but not required, this includes cost.
What Happens if my property is generating an error?
There are two types of errors: the yellow warning and the red stop sign.
The yellow warning indicates that something might be wrong. This information should be double checked but if correct, feel free to proceed. The waste/materials warning will usually come up and that should always be ignored as that is not part of the ordinance.
The red stop sign means that there is something critically wrong that needs to be addressed before submitting. Otherwise, it will just generate an error when sent.
What if I do not know a specific metric such as number of computers or year built?
While it is best to have information as accurate as possible, a guestimate is fine for the information that you otherwise may not be able to find. However, if you are wanting to apply for energy star certification (which is separate from the ordinance) you will need exact numbers.
What is Considered Evidence for Changes or One-Year Exemption?
Evidence varies but generally some official documentation such as permit, floor plan, appraisal, or blue print counts if it verifies the information.
In some cases news articles that support the claim or pictures of the stated situation (such as renovations) will suffice.
What is Energy Star Certification and Do I Need to Apply?
Energy Star Certification is separate from the Benchmarking Ordidinance and is not required.
The Certification recognizes top-performing buildings which have an Energy Star Score of 75 or above. Eligible Buildings are encouraged to apply.