• An updated FAQ for the next phase of the KCMO soft reopening has been posted.
  • KCMO is in a state of emergency. Find City impacts, help, resources, and more at

Contact KCMO

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Contact 311 with questions about City services, issues or requests for other information.

Contact information for City officials can be found on the home page. Scroll down to the Mayor & City Council and Executive Staff buttons and click one. Click the official you want information for. Contact information for departments on the website can be found in the upper right corner of each department page.

All social media avenues used by the City and City departments are listed at

Ethics Hotline: 800-340-3132

City Hall
414 E. 12th St., Kansas City, MO 64106
Business hours: 8 a.m. – 5 p.m., Monday – Friday except on holidays and during safety drills. Non-holiday City Hall closings are announced on the home page, through Twitter and through Alert KC, the text message notification system.

City Hall Observation Deck tours: 9 a.m. – 3 p.m., Monday – Friday., Channel 2KCMOre magazine, and the City’s Twitter and Facebook accounts is maintained by the City Communications Office.

Contact information for other KCMO departments: